FLO Terms & Conditions

RESERVATIONS

  • All FLO Yoga & Cycle clients must have a unique account with a valid e-mail and phone number to register for classes. Registration for classes may be done online or in-person at the studio.

  • If the class you want is full, add yourself to the waitlist. As spots are canceled, the list moves up automatically and assigns the next person a spot in the class that was canceled. If you are added to a class from the waitlist, a notification email and/or text will be sent to you immediately.

  • If you sign up for the waitlist, it is the same as signing up for a class. The same cancellation policy applies. If you are on our waitlist and cannot attend class, please remove yourself to avoid a penalty.

CANCELLATIONS/LATE ARRIVALS

  • As a courtesy to other members and our Emcees, you must cancel a class four (4) hours before the scheduled class in order to avoid penalty. 5:30am and 6:15am classes must be cancelled ten (10) hours before class starts.

  • If you haven’t canceled within the required window, you will forfeit one class credit or, if you hold a monthly membership, you will incur a $15 late cancel/No Show fee. Unlimited members get one late cancel or no-show forgiven each month.

  • Classes must be canceled online. We do not accept cancellations via phone, messenger, email, DM, etc.

  • Early cancels are not refunded - the class is put back into your account for a future use.

  • If you are not checked in five (5) minutes before the start of class you are late and will not be permitted to join the class and the cancellation policy described above will apply.

  • If you do not maintain an active credit card on file, and have outstanding charges, you will be prevented from booking classes until the charge is paid.

CHARGES

  • All classes must be paid in full by the time the class begins.

  • All merchandise may be returned unworn and unwashed 7 days after the original sale. Any worn merchandise will not be accepted for return, unless defective as determined by management.

  • Gift cards are valid for FLO Yoga & Cycle classes and merchandise and cannot be converted into cash value.

  • If a client’s credit card is rejected for class or retail charges, they must update their credit card information prior to being permitted to take another class.

WAIVER

  • All clients must sign a waiver online and in person prior to taking their first class.

    WAIVER AND RELEASE OF LIABILITY

    In consideration of my participation and use of the exercise equipment and facilities, I expressly agree and contract, on behalf of myself, my heirs, executors, administrators, successors and assigns, that FLO HOT YOGA & CYCLE LLC and its insurers, employees, officers, directors, owner, and associates, successors and assigns (collectively, “FLO HOT YOGA & CYCLE LLC Parties”) shall not be liable for any damages arising from personal injuries (including death) sustained by me on or about the premises, or as a result of the use of the equipment, facilities, or participation in classes, regardless, of whether such injuries result, in whole or in part, from the negligence of FLO HOT YOGA & CYCLE LLC. By execution of this agreement, I accept and assume full responsibility for any and all injuries, damages (both economic and non-economic), and losses of any type or nature, which may occur to me, and I hereby fully and forever release and discharge FLO HOT YOGA & CYCLE LLC Parties from any and all claims, demands, damages, rights of action or causes of action, present or future, whether the same be known or unknown, anticipated, or unanticipated, resulting from or arising out of the use of the equipment, facilities, trainers, or instructors.

    I expressly agree to indemnify and hold FLO HOT YOGA & CYCLE LLC harmless against any and all claims, demands, damages, rights of action, or causes of action, of any person or entity, that may arise from injuries or damages sustained by me. I warrant and represent that I have no disability, impairment or ailment preventing them from engaging in any form of exercise or activity that will be detrimental to my health or safety or to the health or safety of other participants. I understand that FLO HOT YOGA & CYCLE LLC is not responsible for my actions or the actions of other participants or guests. If I am in doubt about any part of my fitness training or recreation, I will consult my personal physician before participating. I hereby acknowledge that in using the facilities, participating in classes, programs and equipment, I do so entirely at my own risk. I will consult my personal physician prior to undergoing any dietary or food supplement changes or using any of the information I may gain and before undertaking any weight reduction steps. I agree to be solely responsible for any activities I participate in and I assume the risk of injury, including permanent disability or death.

    I understand that photos and videos are taken during classes and events from time to time for marketing in all means and media and by all technologies, now known or hereafter devised throughout the universe in perpetuity, social media, and instructional purposes and I hereby consent to their use by FLO HOT YOGA & CYCLE LLC and waive my right to any compensation for their use.
    If any portion of this release from liability shall be deemed by a court of competent jurisdiction to be invalid, then the remainder of this release from liability shall remain in full force and effect and the offending provision or provisions served here from. This release may not be modified without a written agreement signed by both parties. By signing this release, I acknowledge that I have read the foregoing waiver and release of liability and voluntarily executed this document with full knowledge of its content.

    Parental Consent (for participants under the age of 18)
    As parent/legal guardian, I hereby consent to have my child participate in FLO HOT YOGA & CYCLE LLC classes and events. I have read the foregoing waiver and release of liability and voluntarily executed this document with full knowledge of its content. I further agree to indemnify and hold harmless FLO HOT YOGA & CYCLE LLC Parties from any and all Claims which are brought by, or on behalf of my child and which are in any way connected with my child’s participation.

     

MINORS

  • You must be 13 years or older to take a FLO Yoga & Cycle class. If you are under 18 years old, we require your legal guardian to sign a consent form in-studio in person prior to riding. Riders must be over 4’10" to ride.

  • We do not allow unaccompanied minors to be left in the lobby during class. No exceptions.

MISCELLANEOUS

  • Our monthly unlimited pricing is a 1 year contract. If you must terminate the contract due to prolonged illness, injury, relocation, or other extenuating circumstances, we require a 30-day advance notice.

  • Single classes expire 1 month after the initial date of purchase and class passes expire 2, 4 or 6 months after the initial date of purchase depending on the pricing option.

  • FLO Yoga & Cycle is not responsible for any lost, damaged, or stolen items. All items left in the studio will be kept in lost and found for 1 month and then donated to charity.